Support

Processor Light Guide

 

Green (solid)

Your Sleeptracker® processor is working normally and is connected to your home network.

Green (blinking)

Your Sleeptracker® processor is awaiting initial setup. From the Sleeptracker app, go to Menu > Pair with a Smart Bed to pair with this processor.

Orange (solid)

Your Sleeptracker® processor is starting up, please wait. It takes about 90 seconds to start up after being powered on.

Orange (blinking)

Your Sleeptracker® processor requires action to resume normal operation. Please check your Sleeptracker® app to view the status message.

Red (blinking)

Your Sleeptracker® processor requires a firmware update to resume normal operation. You must do this to continue using your Sleeptracker® processor.

Red & Blue (blinking)

Your Sleeptracker® processor is updating its firmware. Please wait and do not power off your processor until it is complete. This may take several minutes.

Processor lights