For help with your adjustable base, mattress, bedding, remote, or other power base components, contact TEMPUR® using the details for your region below. TEMPUR® is also your first point of contact for Sleeptracker-AI® questions.
If you have an issue with the Sleeptracker-AI® system that needs deeper technical investigation, use the Advanced Sleeptracker-AI® Support link in your region's section. These inquiries are handled by e-mail by Fullpower Technologies, the company that developed the Sleeptracker-AI® app, processors, and sensors.
E-Mail Support:
sleeptrackersupport@tempursealy.com
Phone Support:
1-844-309-3597
Hours of Availability:
Mon - Fri: 9am - 7pm EST
Sat: 9am - 5pm EST
Sun: Closed
Other TEMPUR-Pedic® Support Options:
- Website/Chat/E-Mail:
https://tempurpedic.com/customer-service/contact-us - Base/Mattress Customer Support:
1-800-821-6621 - Mattress Questions and New Orders:
1-888-811-5053
Advanced Sleeptracker-AI® Support: Contact Us
E-Mail Support:
inquiries@tempursealy.com
Phone Support:
1-800-887-4321
Hours of Availability:
Mon - Fri: 9am - 5pm EST
Other TEMPUR-Pedic® Support Options:
- Website/Chat/E-Mail:
https://tempurpedic.com/customer-service/contact-us
Advanced Sleeptracker-AI® Support: Contact Us
Contact TEMPUR® customer support here:
https://uk.tempur.com/contact-us.html
Advanced Sleeptracker-AI® Support: Contact Us
For any questions, feel free to contact us:
- By e-mail at the following address: infos@tempur.fr
- By phone Monday to Friday from 9am to 12pm and 2pm to 5pm at 01 34 29 09 00
Advanced Sleeptracker-AI® Support: Contact Us
Phone Support:
+31 (0)318 699 200
E-Mail Support:
klantenservice@tempur.nl
Hours of Availability:
Phone support available Mon - Fri: 09:00 - 17:00
Customer service is closed on national holidays.
Advanced Sleeptracker-AI® Support: Contact Us
Contact TEMPUR® customer support here:
https://de.tempur.com/contact-us.html
Advanced Sleeptracker-AI® Support: Contact Us
Contact TEMPUR® customer support here:
https://dk.tempur.com/contact-us.html
Advanced Sleeptracker-AI® Support: Contact Us
E-Mail Support:
Servicioaclientes1@tempursealy.com
Servicioaclientes2@tempursealy.com
Servicioaclientes3@tempursealy.com
Phone Support:
+52 722 273 18 10 Ext. 438 & 465
Hours of Availability:
Mon - Fri: 08:00 - 18:30 (Central Time Zone)
Other TEMPUR® Support Options:
- Website:
https://tempur.com.mx/
Advanced Sleeptracker-AI® Support: Contact Us
E-Mail Support:
info@tempur.com.au
Phone Support:
1300 306 062
Hours of Availability:
Mon - Fri: 8:30am - 5pm AEST
Advanced Sleeptracker-AI® Support: Contact Us
Online Support:
https://sleeptracker.com/ko/tsi-systems
E-Mail Support:
helpkr@tempur.com
Phone Support:
1522-8576
Hours of Availability:
Weekdays 09:00 - 18:00 (excluding lunch 12:00 - 13:00)
Other TEMPUR® Support Options:
- KakaoTalk Channel:
Add the '템퍼코리아' channel for chatbot and after-sales inquiries
Link: https://pf.kakao.com/_gJxcyj
Advanced Sleeptracker-AI® Support: Contact Us
E-Mail Support:
Inquiry form: https://vhfb.f.msgs.jp/webapp/form/21159_vhfb_79/index.do
If the form cannot be submitted: order@tempur.com
Phone Support:
078-335-2277
Hours of Availability:
Mon - Thu: 10:00 - 18:00
Fri: 10:00 - 17:00
Closed weekends, public holidays, year-end/New Year, and company holidays. Outside these hours, please use e-mail.
Other TEMPUR® Support Options:
Advanced Sleeptracker-AI® Support: Contact Us
Phone Support:
400-600-6215
Hours of Availability:
Mon - Fri: 09:00 - 12:30 & 13:30 - 17:30
Advanced Sleeptracker-AI® Support: No advanced support available.
If your region is not listed above, go to https://www.tempur.com/ and select your country or region.
Advanced Sleeptracker-AI® Support: Contact Us