United States — Call 1-844-309-3597 or email sleeptrackersupport@tempursealy.com to inquire about replacement parts for your Tempur-Pedic® Sleeptracker-AI® Monitor.
Canada — Call 1-800-887-4321 or email inquiries@tempursealy.com.
If you have a new Sleeptracker-AI® component to install, review the tutorials below.
Installation Tutorials:
- Processor Replacement
- Sensor Replacement
- Smart Cable Replacement for Split-King bases
- Smart Cable Replacement for Non-Split-King bases
Troubleshooting Tutorials:
- Twins to Split-King Reconfiguration Tutorial – For Users
- Twins to Split-King Reconfiguration Tutorial – For Technicians
- Sensor Check Tutorial
- Factory Reset the Processor
Wiring Diagrams:
- Split-King Base (with Right-Base Smart Cable still installed)
- Split-King Base (with Right-Base Smart Cable removed/bypassed)
- Full / Double / Queen / King Base
- Twin Base
