Reconfigure or Reset Remote Presets
You can change the Zero-G, Flat, TV, Anti-Snore, and the Favorite button positions from the physical or in-app remote. To do so with your physical remote, place the base to the angle you'd like and then hold the button you'd like to reconfigure for 5 seconds. As for the in-app remote, adjust your base to where you'd like the button position to be saved, and then tap and hold the button you'd like to reconfigure until you see the option to select “Save Position”. Tap Save Position to reconfigure the pre-set position.
To reset your physical remote to its factory settings, you can do so by pressing the Flat and Zero-G buttons simultaneously for 5 seconds on the physical remote. The remote backlight will flash twice to indicate the original positions have been restored.
To reset your physical remote to its factory settings, you can do so by pressing the Flat and Zero-G buttons simultaneously for 5 seconds on the physical remote. The remote backlight will flash twice to indicate the original positions have been restored.
Factory Reset the Processor
Reinstall the App
If you are currently logged into your Sleeptracker-AI® account, log out before proceeding with the reinstallation steps. You can do this by navigating to Menu > My Profile > Account > Log Out > Log Out, in the Sleeptracker-AI® app.
Android Devices:
You can reinstall the Sleeptracker-AI® app directly on the Play Store – tap here on your mobile device to be taken to the app's Play Store page.
- Alternatively, launch the Play Store
on your mobile device and search for “Tempur Sleeptracker-AI” (choose the Sleeptracker-AI® app with “Tempur®” on the icon).
Afterward, select Uninstall > wait for the app to uninstall > Install, to complete the reinstalation steps.
Apple Devices:
Uninstall
- Touch and hold the Sleeptracker-AI® app.
- Select Remove App
or the Remove icon 
in the top-left corner of the app. - Tap Delete App > Delete.
NOTE: if you hold down the Sleeptracker-AI® app icon while the app is in your App Library or you search for the app on your device, then select Delete App > Delete, to uninstall the app.
Reinstall
- Tap here on your device to be taken directly to the App Store page for the Tempur® Sleeptracker-AI® app (if prompted to choose a web browser, select Safari).
- Alternatively, launch the App Store
on your mobile device and search for “Tempur Sleeptracker-AI” (choose the Sleeptracker-AI® app with “Tempur®” on the icon).
- Alternatively, launch the App Store
- Tap the Download button
to complete the reinstalation steps.