Bluetooth Soundbar Assistance

Note: These steps only apply to TEMPUR-Ergo® ProSmart and ProSmart Air bases. Other base models do not have a Bluetooth soundbar or access to SoundScape® mode.

How to Connect to the Bluetooth Soundbar from an iOS device
  1. Open the Settings app Settings app icon on your mobile device and select Bluetooth
  2. Ensure Bluetooth is toggled on Toggle On
  3. In the "Devices" section, select "Tempur ProSmart" followed by several digits
    • If you have a Split Base (two narrow bases side-by-side), there will be two options called "Tempur ProSmart" – to find which one is yours, the specific Bluetooth identifier can be found on the bed tag, or on the soundbar itself located underneath the head of your base. On the bed tag or on the soundbar's label, look for "BT Speaker ID: ProSmart XXXXXX" – this is your soundbar's Bluetooth identifer.
  4. If the Bluetooth connection succeeds, the soundbar will announce "Bluetooth Connected". 
  5. On your mobile device, play sounds or music from any audio application. 
How to Connect to the Bluetooth Soundbar from an Android device
  1. Open the Settings app on your Android device and navigate to the Bluetooth settings
  2. Ensure Bluetooth is toggled on Toggle On
  3. In the "Available devices" section, select "Tempur ProSmart" followed by several digits, then select Pair
    • If you have a Split Base (two narrow bases side-by-side), there will be two options called "Tempur ProSmart" – to find which one is yours, the specific Bluetooth identifier can be found on the bed tag, or on the soundbar itself located underneath the head of your base. On the bed tag or on the soundbar's label, look for "BT Speaker ID: ProSmart XXXXXX" – this is your soundbar's Bluetooth identifer.
  4. If the Bluetooth connection succeeds, the soundbar will announce "Bluetooth Connected". 
  5. On your mobile device, play sounds or music from any audio application. 
What's the difference between Massage mode and SoundScape® mode?

Music and sounds will be played differently, and will be experienced differently, depending on if your base is in Massage Mode or SoundScape® mode. Here are the differences: 

  • In Massage mode, the massage motors and the soundbar act separately and are not synced. You will be able to set your massage motors to any frequency, pattern, or intensity, while the soundbar is playing audio separately.
  • In SoundScape® mode, the massage motors are synced with the soundbar, so the massage will vibrate your bed while automatically keeping pace with the rhythm and bass line of the music or nature sounds that you are listening to.

If you'd like to switch between Massage mode and SoundScape® mode, refer to the section titled "How to switch between Massage mode and SoundScape® mode."

How to switch between Massage mode and SoundScape® mode
There are three different methods to switch between Massage mode and SoundScape® mode.
What to Listen For:
  • When switching to SoundScape® Mode, the soundbar on your base will announce "Sound Mode"

  • When switching to Massage Mode, the soundbar on your base will announce "Massage Mode"

Method 1 - Physical Remote

On the physical remote, locate the Massage/SoundScape® Mode Button:

Massage/SoundScape Mode Button

Press and hold this button for three seconds to switch between Massage mode and SoundScape® mode.

Method 2 - App Remote

In the Tempur® Sleeptracker-AI® app, go to the Remote tab, and locate this button: 

App Remote Massage Mode Button


Tap the button to turn on SoundScape® mode. The icon will turn green when the base is in SoundScape® mode: 

App Remote SoundScape Mode Button


To switch back to Massage mode, tap the button again, and the icon will turn white to indicate the base is in Massage mode. 


Method 3 - App Relax page

In the Sleeptracker-AI® app, select the Relax tab, then select Custom Audio Experience. Tap on the toggle to turn on Toggle On SoundScape® mode. To switch back to Massage mode, tap the toggle so it moves to the left position.
 

Split Base | How to Sync Two Bluetooth Soundbars

If you have a Split Base (two bases side-by-side), you can sync the two soundbars.

To sync the two soundbars, you will have to sync the two bases, which will make the bases move together. To sync the two bases, you will need to use both of your physical remotes. First, unplug both bases from power. Wait 1 minute, then plug them back in. Next, press and hold the SYNC button on the back of both remotes simultaneously. The SYNC buttons will illuminate and start to flash. When the SYNC buttons stop flashing, release the SYNC buttons. The two bases should now be synced, and the two soundbars should be synced together as well. 

If you want to un-sync, start by unplugging both bases from power. Wait 1 minute, then plug them back in. Next, on only one physical remote, press and hold the SYNC button on the back of the remote until the button light blinks, and then release the button. The two bases should now be un-synced, and the two soundbars should be un-synced as well. 

Updated on