Setup
To sync your Sleeptracker-AI® sleep data with Apple Health, you can connect your Sleeptracker-AI® account to Apple Health when you install the app, after logging in or creating your account.
Alternatively, launch the Health app and select your Account Profile icon (top right) > Apps (under "Privacy") > Sleeptracker® > Turn On All or individually enable the categories you’d like to be synced.
Disable and/or Delete Health Data from Apple Health
To disable syncing, launch the Health app and select your Account Profile icon (top right) > Apps (under "Privacy") > Sleeptracker® > Turn Off All.
To delete your Sleeptracker-AI® sleep data from Apple Health, launch the Health app and select your Account Profile icon (top right) > Apps (under "Privacy") > Sleeptracker® > Data from "Sleeptracker®" > Delete All Data from "Sleeptracker®" > Delete.
To delete your Sleeptracker-AI® sleep data from Apple Health, launch the Health app and select your Account Profile icon (top right) > Apps (under "Privacy") > Sleeptracker® > Data from "Sleeptracker®" > Delete All Data from "Sleeptracker®" > Delete.
Troubleshooting
Try the following if you’re having difficulties with Apple Health and the Tempur® Sleeptracker-AI® app:
- Turn Off All Categories in Apple Health:
- Launch the Health app and select your Account Profile icon (top right) > Apps (under "Privacy") > Sleeptracker® > Turn All Off > back button (top left).
- In the Sleeptracker-AI®, sign out of your account (Menu > My Profile > Account > Log Out) and then uninstall the app from your device.
- Launch the App Store and reinstall the Tempur® Sleeptracker-AI® app.
- Alternatively, you can tap here on your iPhone/iPad to be taken to the app's App Store page (select "Safari" if prompted).
- Once the app is reinstalled, log back into your Sleeptracker-AI® account and connect your account to Apple Health.
- When prompted to connect with Apple Health, tap Next > Turn all Categories On (or select the categories individually).
If you need further assistance, contact the Advanced Sleeptracker-AI® support team.