Sleep Analysis Assistance

Sleep Report Organization

The Sleeptracker® app is designed to assign sleep reports to the date they end on, so if a sleep report started on January 1st at 6 PM and ended on January 1st at 11:59 PM, the sleep report will be assigned to January 1st. If the sleep report started on January 1st at 6 PM, but ended on January 2nd at 12:01 AM, that report would be assigned to January 2nd.

Inaccurate Sleep Report

If your sleep report is off by a certain amount of hours, ensure your mobile device’s time zone is correctly set.

If the above does not apply or if it does not help, then select below for further assistance.

↦ Help with Sleep Reports

No Sleep Report

If you're not getting your sleep reports, select below for further assistance.

↦ Help with Sleep Reports

Sleep Report Emails Missing

If you're not getting your sleep report emails, If you're not getting your sleep reports, select below for further assistance.

↦ Help with Sleep Reports

How to Edit or Delete Sleep Reports

To Edit:

  • From within the Sleeptracker® app, select Menu > Edit or Delete Sleep Recording > select the recording you want to make changes to > Edit Sleep Recording.
  • Alternatively, you can navigate to the Sleep Analysis screen (tap in the circle from the Home page) > navigate to the recording you'd like to edit > scroll to the very bottom of the page > Edit or Delete Sleep Recording > Edit Sleep Recording.

To Delete:

  • From within the Sleeptracker® app, select Menu > Edit or Delete Sleep Recording > select the recording you want to delete > Delete Sleep Recording.
  • Alternatively, you can navigate to the Sleep Analysis screen (tap in the circle from the Home page) > navigate to the recording you'd like to delete > scroll to the very bottom of the page > Edit or Delete Sleep Recording > Delete Sleep Recording.
Sleep Score Information

The Sleeptracker® Sleep Score measures the quality of sleep and is scored from 0 to 100. The score uses a proprietary algorithm with various parameters as input, such as sleeper demographics, total sleep time, sleep recording time, sleep efficiency, sleep states, sleep goal, and awake events.

To learn more about sleep, please visit our "Understanding Your Sleep" page.

How to Improve Your Sleep

The best way to improve your sleep is by making small incremental changes. With the power of the Sleeptracker®, we can quantify the effect of these small changes in your Sleep Score and in the AI Sleep Coach feedback which you receive. Be sure to get into a habit of consistently answering your debrief questions after a sleep report is generated so the Sleeptracker®-powered engine can deliver more personalized insights based on the answers you provide, your sleep performance, and based on the sleep performance of people like you who are part of the Sleeptracker® community as well.

  • Note: You can go to Menu > My Profile > Cognitive Behavioral Insights, to update your debrief questions. This change will take place in the next sleep report that is generated.

To learn more about sleep, please visit our "Understanding Your Sleep" page.

Updated on