If you're using a new Wi-Fi router or if you need to connect your Sleeptracker-AI® processor back to your home’s Wi-Fi network, you can do by selecting the Status icon (top right from Home in the Tempur-Pedic® Sleeptracker-AI® app) > Troubleshoot & Wi-Fi > Adjust Wi-Fi Settings, and then follow the on-screen prompts.
If you are unable to join the Sleeptracker-XX-XX Wi-Fi network, or unable to move past this portion of the setup, then select below for further assistance.
↦ Android | Help with Connecting to the Processor’s Wi-Fi Network
↦ iPhone/iPad | Help with Connecting to the Processor’s Wi-Fi Network
If you are able to enter your home's Wi-Fi password during setup, but unable to move forward with the setup, then select below for further assistance.
↦ Android | Help with Connecting to your Home's Wi-Fi Network
↦ iPhone/iPad | Help with Connecting to your Home's Wi-Fi Network